Top Weakness In Federal Government Customer Service Function Is Employee Decision-Making Authority Says Federal Workers – PRNewswire

Mang. Const.

Top Weakness In Federal Government Customer Service Function Is Employee Decision-Making Authority Says Federal Workers  PRNewswire

ARLINGTON, Va., Dec. 19, 2018 /PRNewswire/ — Federal employees say that employee decision-making authority is the top customer *service* weakness for …

Source: Mang. Const.